{"id":858,"date":"2022-09-13T05:33:50","date_gmt":"2022-09-13T05:33:50","guid":{"rendered":"https:\/\/www.brilley.com.au\/?page_id=858"},"modified":"2022-09-16T00:34:46","modified_gmt":"2022-09-16T00:34:46","slug":"customer-help-centre","status":"publish","type":"page","link":"https:\/\/www.brilley.com.au\/customer-help-centre\/","title":{"rendered":"Customer Help Centre"},"content":{"rendered":"\n<h1>\n\t\tCustomer Help Centre\n\t<\/h1>\n\t<p>If, after talking with your Brilley representative, you feel that details in your job need to be queried, you may use our Customer Help Centre.<\/p>\n<p>If you&#8217;re looking for a general update on your job progress, please visit your supplied client portal or contact your Brilley liaison.<\/p>\n<p>&nbsp;<\/p>\n<h3>Process<\/h3>\n<ol>\n<li><strong>Registration<\/strong><br \/>\nYour registration will be acknowledged, logged and tracked in our register within 48 hours.<\/li>\n<li><strong>Evaluation<\/strong><br \/>\nWe will work with you to evaluate and create an escalation strategy within 5 business days.<\/li>\n<li><strong>Confirmation<\/strong><br \/>\nWe will confirm your escalation strategy in writing.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>You will be directed to the AHB Group page below to submit a request.<\/p>\n\t\t\t<a href=\"https:\/\/ahbgroup.com.au\/customer-help-centre\/\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tSubmit a request\n\t\t\t\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Customer Help Centre If, after talking with your Brilley representative, you feel that details in your job need to be queried, you may use our Customer Help Centre. If you&#8217;re looking for a general update on your job progress, please visit your supplied client portal or contact your Brilley liaison. &nbsp; Process Registration Your registration&hellip;<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.brilley.com.au\/wp-json\/wp\/v2\/pages\/858"}],"collection":[{"href":"https:\/\/www.brilley.com.au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.brilley.com.au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.brilley.com.au\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brilley.com.au\/wp-json\/wp\/v2\/comments?post=858"}],"version-history":[{"count":6,"href":"https:\/\/www.brilley.com.au\/wp-json\/wp\/v2\/pages\/858\/revisions"}],"predecessor-version":[{"id":864,"href":"https:\/\/www.brilley.com.au\/wp-json\/wp\/v2\/pages\/858\/revisions\/864"}],"wp:attachment":[{"href":"https:\/\/www.brilley.com.au\/wp-json\/wp\/v2\/media?parent=858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}